“Let’s not measure something simply because we can… let’s measure something because it’s meaningful,” challenged a woman sitting next to me as she stood and spoke into a cordless microphone at a corporate dinner I attended earlier this week. She saw a gap between the items the company had the capability to measure versus the things that were perhaps more difficult to measure but really important indicators of the company’s future. I understood her cautionary remark. Can action feel like progress even if it isn’t progress at all? Continue reading…